A European alternative to Otter.ai

Last updated: 12 October 2026

Otter.ai is a well-known AI notetaker from the United States. Do you have conversations that involve confidential information, such as in healthcare, law, HR or consulting? Then you want to know where those conversations end up. My Notetaker does the same job, but conversation content stays in the EU and is not used to train AI.

Otter.ai and My Notetaker side by side

What Otter itself writes in its privacy policy (version 16 June 2026, viewed on 12 October 2026), next to what happens at My Notetaker.

Question	Otter.ai	My Notetaker
Where is conversation content stored?	Otter names Amazon Web Services, based in the US, as its supplier for storage and computing. For transfers outside the EEA, Otter refers to the EU-U.S. Data Privacy Framework and standard contractual clauses.	In the EU. Speech recognition, analysis and storage run on our AI platform Artific in Google Cloud, region europe-west4 (the Netherlands).
Can you choose storage in the EU?	The privacy policy does not mention a choice for storage in the EU.	Not needed: conversation content is always stored in the EU.
Is your conversation used to train AI?	According to the privacy policy, Otter trains its own AI on de-identified audio and on transcripts, which may contain personal data.	No. We do not use your conversations to train or improve AI models.
Who can see your conversations?	See Otter's privacy policy.	Only you, also within a team. An admin only sees your name, email address, role and the number of minutes recorded.

Policies can change. So always read the supplier's current text; the link is listed under sources at the bottom.

What you get with My Notetaker

Transcript per speaker of your conversation, meeting or phone call.
Summary and action items, ready within a few minutes.
Search your own conversations: ask a question and get an answer with the source.
Contacts: per person an overview of what you kept talking about and what is still open (from Starter).
In English and Dutch: the app, the summary and the action items follow your language.
Data processing agreement included for business customers.

When is Otter a better fit?

If processing in the US is not a problem for your conversations, Otter can be a good choice. My Notetaker is made for conversations with confidential content that has to stay in the EU.

Switching

Create an account and try everything free for 14 days, without payment details.
Record your next conversation in the browser, on your laptop or on your phone.
Link the speakers to your contacts, so your memory per person grows by itself.

Moving conversations over from Otter is not possible yet: you start with your new conversations. Comparing other notetakers too? Read a European alternative to Fireflies.ai and AI notetakers and the GDPR: what to look for.

All details are in the privacy statement, the list of sub-processors and the data processing agreement.

Frequently asked questions

Why a European alternative to Otter.ai?

In its privacy policy, Otter names a cloud supplier in the US for storage. At My Notetaker, conversation content stays in the EU. For conversations about patients, clients or staff, many organisations require that.

Does My Notetaker use my conversations to train AI?

No. We do not use your conversations to train or improve AI models. The language models run on Google Cloud Vertex AI, which under its terms does not use customer data to train models.

Can I bring my conversations from Otter?

Not yet. In My Notetaker you start with your new conversations. You can export and keep your old conversations in Otter itself.

Does My Notetaker work in English?

Yes. The app, the summary and the action items are available in English and in Dutch, and follow your language.

How much does My Notetaker cost?

From €12 per month including VAT for 5 hours of recording (Basis). Starter costs €24 for 15 hours and includes contacts. Try everything free for 14 days first, without payment details. See the prices.

Try My Notetaker free for 14 days. No payment details needed.

Start free See the prices

Sources

This page is general information, not legal advice. Discuss your own situation with your data protection officer or lawyer.